Shipping policy

Last updated: May 24, 2026

We ship worldwide from production facilities in the United States, the European Union, the United Kingdom, and other regions. Your order is routed to the facility closest to your shipping address whenever possible to keep delivery fast and shipping costs reasonable.

Production time

Because every item is made to order, please allow 2–5 business days for your order to be produced and prepared for shipping. Production time is in addition to shipping time.

Shipping times

Once shipped, estimated delivery windows are:

United States: 3–8 business days
Canada: 5–10 business days
Europe & United Kingdom: 5–10 business days
Australia & New Zealand: 10–20 business days
Rest of world: 10–20 business days

These are carrier estimates, not guarantees. Delays can occur due to weather, customs processing, postal service backlogs, and peak shopping periods.

Shipping costs

Shipping is calculated at checkout based on your location, the items in your cart, and the shipping method available. Prices are shown in your local currency before you complete your order.

Tracking

A tracking number is emailed to you as soon as your order ships. You can also view tracking from your order confirmation. Please note that tracking updates can take 24–72 hours to appear after shipment.

Customs, import duties, and taxes (international orders)

For orders shipped to destinations outside the production country, the customer may be responsible for:

Import duties
Customs clearance fees
Local taxes such as VAT, GST, or sales tax
Carrier handling fees

These charges are determined by the destination country's customs authority and are not included in the product price or shipping cost charged at checkout. They are payable by the recipient on or before delivery. We have no control over these charges and cannot predict them in advance.

If a package is refused by the customer due to unwillingness to pay customs charges and is returned to the sender, we are unable to issue a refund for shipping costs and may deduct return shipping fees from any product refund.

Order changes and cancellations

Because production begins quickly, we can only modify or cancel an order within 6 hours of purchase. After that, the order has typically entered production and changes are no longer possible. Please email mark@tarotcards.io as soon as possible if you need to make a change.